Privacy Policy

At Hambone Folk Art, we are committed to protecting your privacy and ensuring a safe online shopping experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase from our store.

By using this website, you agree to the collection and use of information in accordance with this policy. Please take a moment to review it.

1. Information We Collect

We collect personal information to enhance your shopping experience, process orders, and improve our services. The types of information we may collect include:

Personal Information: When you make a purchase or create an account, we may collect your name, email address, phone number, billing address, and shipping address.
Payment Information: We process payments through secure gateways, but we do not store your credit card or payment details directly on our website.
Order Information: We collect details about the products you order, your shopping preferences, and delivery instructions.
Cookies and Tracking Data: We use cookies and similar technologies to track your preferences, improve our site’s functionality, and personalize your experience.

2. How We Use Your Information

The information we collect is used for the following purposes:

To process and fulfill your orders, including shipping and customer service
To communicate with you about your orders, promotions, and new products
To personalize your shopping experience by showing you products that may interest you
To improve our website and services based on your feedback
To detect and prevent fraud and to maintain the security of our website

3. Sharing Your Information

We value your privacy and do not share your personal information with third parties, except in the following cases:

Service Providers: We may share your information with third-party service providers, such as payment processors, shipping partners, and email marketing services, to facilitate the services they provide to us.
Legal Requirements: We may disclose your information if required by law or in response to a valid legal request, such as to comply with a subpoena or protect the rights of Hambone Folk Art.

4. Data Security

We implement reasonable security measures to protect your personal data, including encryption for sensitive payment information. However, please note that no method of transmission over the internet is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device to store preferences and track behavior on our site. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of the website.

6. Your Rights and Choices

You have the right to:

Access the personal information we hold about you
Request the correction or deletion of your personal information
Opt-out of marketing communications by following the unsubscribe link in emails or contacting us directly

If you have any concerns about your data, please contact us using the details below.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or the content of these third-party websites. Please review their privacy policies before sharing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for any updates.